persistools faq

Persistools FAQs

Q: What is the MOQ for persistools’ products?

A: The MOQ for our standard products is 10pcs. For bulk orders (over 500pcs), we can provide preferential prices. If you need a small trial order, please contact us to negotiate.

 Q: Do you provide samples of products?

A: Yes, we provide samples. The sample fee can be deducted from subsequent orders.

Q: What payment terms do you accept?

A: We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), Western Union and Paypal. For regular customers, we can provide flexible payment terms (such as 50% deposit + 50% balance before delivery).

Q: Do you accept OEM/ODM customization?

A: Yes, we support OEM/ODM customization, including size, material, logo, and packaging.

Q: What is your quality guarantee and after-sales policy.  

A: We strictly control the quality system and pursue continuously high-quality products and services. If there is any quality problem, we will provide a full refund or free replacement.

Q: How can I become your agent/partner?

A: Please contact us via our email general@persistools.com or phone +86 18613218072, and we will connect you to discuss the cooperation details

If the above questions do not solve your doubts, please contact us through email or phone as well!